Privacy Policy

If you are a participant

• You do not need an account. Everything you type in the chat, and the bot's replies, is recorded and shown to the organizer who shared the link.
• The bot is an AI. Your messages are sent to an AI provider (currently OpenAI or Anthropic, shown at the bottom of the chat) so it can write the reply. Those providers process your messages under their own terms.
• Your browser keeps a random session ID so that refreshing the page resumes the same conversation. It is not used to identify you.
• The organizer decides what the bot asks. Do not share sensitive information (such as health details, financial details or passwords) unless you are comfortable with the organizer reading it.
• Questions about what an organizer does with your answers should go to that organizer. To ask us to remove a conversation, email support@example.com and tell us roughly when you chatted and which event or bot it was.

If you are an organizer

We collect:

• Account details: your name, username, password, email address (optional), phone number (optional) and the role that best describes you. Passwords are stored in hashed form, never as plain text.
• Phone verification: if you verify a phone number, a one-time code is sent by SMS or WhatsApp through our messaging provider (Telnyx). We keep the fact that your number was verified, not the code.
• Your bots and events: names, goals and instructions, welcome messages, settings, event dates and links.
• Conversations: the transcripts of chats participants have with your bots, and the summaries you generate from them.
• Usage: counts of conversations and AI usage, so we can apply your plan's limits.
• Billing: if you subscribe, payment is handled by Stripe. We never see or store your card number; we keep a Stripe customer and subscription reference and your plan status.

You are responsible for how you use participants' answers, and for telling participants what you will do with them. If you invite children or minors to chat, you are responsible for any parental consent that applies.

Who we share information with

• AI providers (OpenAI, Anthropic): receive the chat messages needed to produce replies and summaries.
• Stripe: payments and subscriptions.
• Telnyx: delivering phone-verification codes.
• Our hosting and email providers: to run the service and send account emails such as password resets.
• Your own systems: on the Pro plan you can set a webhook; completed conversations are then sent to the address you choose.

We do not sell personal information. Our pages also load fonts and scripts from third-party content delivery networks (such as Google Fonts and jsDelivr), which can see your IP address when you load a page.

How long we keep it

We keep account details and conversation logs for as long as the organizer's workspace exists. Deleting a bot hides it and turns off its chat link, but the stored conversations are not erased automatically. To have your account, a bot's conversations, or a specific conversation permanently removed, email support@example.com.

Your choices

You can update your profile and change your password in Settings. You can ask us to access, correct or delete the information we hold about you by emailing support@example.com. Helloaudi is intended for adult organizers.

Security

We use reasonable technical measures to protect information, including hashed passwords and encrypted connections. No system is completely secure, so we cannot guarantee absolute security.

Changes and contact

If we change this policy we will update the date above. Questions: support@example.com. See also our Terms of Service.